PetSafe Innotek

Customer Care

Knowledge BaseDetailed information on all things PetSafe

Welcome to PetSafe Customer Care on the Web. We are dedicated to bringing you world class service via multiple media avenues. To that end, we have our Customer Care Center that is available to you by phone and email, and now we are adding web services.

This database is still under construction and we are adding new information every day. You will find many places to offer us feedback. Please let us know what you want to see, so that we can help you.

Training  Layout Assistance  DownloadsLatest Manuals & Updates Troubleshooting 

Use Only Genuine PetSafe and Innotek Brand Accessories

CONTACT

Email us

Toll-free Help Line:
1-800-732-2677

Monday - Friday:
8 am - 8 pm EST

Saturday:
9 am - 5 pm EST

NOTE: Customer Care will be closed on Monday, Sept. 6th in observance of Labor Day.