We're Here to Help!

The PetSafe Customer Care Center is dedicated to helping you in every way possible. We're available by phone and email Monday through Friday from 8am-8pm EST, and Saturdays from 9am-5pm EST (excluding holidays).

• Product Support

  Find everything you need to set-up and use a PetSafe product including product registration, FAQ's, product guides, manuals, safety, and service information.

• Policies & Terms

  Review privacy, return, shipping, and other important policies.

• Warranty Information

  Ensure product eligibility and get info on how to make a claim.

• Pet Tips & Education

  Explore fun pet tips and facts.