Frequently Asked Questions

Set-Up & Training

Repairing or adding wire

If you need to repair a damaged section of wire; or add boundary wire to expand your containment area, you will need to create a wire splice.

  1. When creating wire splices it is important to make the splices waterproof.  Most boundary wire breaks occur at splices and it is often to water damage. Waterproof splicing kits are available on our website and by clicking here to contact our Customer Care Center.  You should also note the location of your splices for future reference if you experience a wire break.
  2. Strip approximately one-half inch of insulation off the ends of the boundary wires to be spliced. Make sure the copper boundary wire is not corroded. If the boundary wire is corroded, cut it back to expose clean copper wire. 
Insert the stripped ends into the wire nut and twist the wire nut around the wires. Pull on the wires to make sure you have a strong splice connection. Apply waterproofing compound (e.g. silicone caulk) in and around the wire nut or wrap the wires and the wire nuts with electrical tape to prevent moisture from corroding the copper. For best results, use a waterproof gel filled splicing cap.
 
NOTE: If your splice pulls loose, the entire system will fail. Make sure your splice is secure.


Do you still have questions? We are here to help you! Click here to contact our Customer Care Center via phone or email.



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