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Fitting the receiver collar

The proper fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pets skin on the underside of their neck. 

  1. Make sure the receiver collar is turned off.
  2. Start with your pet standing comfortably.
  3. Center the contact points underneath your pets neck, touching the skin. If your pet has a long or thick coat, consider using the long contact points to reach through the fur.  These can be purchased online or from our Customer Care Center. Note: It is sometimes necessary to trim the hair around the contact points to make sure that contact is consistent.
  4. Check the tightness of the receiver collar by inserting one finger between the end of a contact point and your pets neck. The fit should be snug but not constricting.
  5. Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit again as your pet becomes more comfortable with the receiver collar.
  6. If you'd like to to trim the collar strap, mark the desired length of the receiver collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. Remove the receiver collar from your pet and cut off the excess. If your receiver has a nylon strap, seal the edge of the cut collar by applying a flame along the frayed edge.

If your collar is a QuickFit collar, it is designed so you can quickly attach and remove the Receiver Collar from your pet while maintaining the desired fit.

  1. With the Snap Buckle fastened, thread the collar through the Metal Buckle .
  2. Slide the excess collar through the “C” Loop on top of the Snap Buckle. This will hold the excess collar in place.
  3. Once the collar fit is determined, use the Snap Buckle to remove and replace the collar.

Replacing the Receiver on a New Collar Strap

  1. Slide the receiver off the old strap.
  2. Slide the receiver on the new strap.
  3. Adjust the slide buckle so the collar won't become loose around your pet’s neck.
  4. Make sure the ridges are facing up or the collar may slip.