Begin by replacing the battery in the collar.

Next, adjust boundary width control knob clockwise to increase the distance from the boundary wire that the receiver collar activates. You can also adjust the boundary control to another setting.

Check the setting of your boundary control switch located on the side of your transmitter and adjust it as needed. Reference the chart below for the appropriate setting for your layout.

If using a double loop, make sure boundary wires are separated at least 5 feet. Perform Short Loop Test (see "What is a Short Loop Test and how do I do one?") If receiver collar activates 6 inches or more from wire, boundary wire has a partial wire break. See “What is a partial wire break and how do I find it?” If the receiver collar still has to be held on top of the boundary wire, please contact our Customer Care Center to replace the transmitter.