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Magnetic Cat Door

PPA00-11324 view all SKUs

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Installation & Setup

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Training

  • My cat can’t operate the Staywell magnetic door, but it works when I test it with my hand.
  • How do I train my pet to use the pet door?
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Troubleshooting

  • Another cat is coming in my Staywell magnetic door.
  • My Staywell magnetic door latch does not drop when testing the unit by hand.
  • My cat can’t operate the Staywell magnetic door, but it works when I test it with my hand.
  • My magnetic door does not latch properly.
  • Other cats are leaving the house through my pet door.
  • The range in which my pet door recognizes the key is 4 – 5 feet with the range turned all the way down.
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FAQs

  • How do I measure my pet?
  • What do the door dimension measurements mean?
  • What is framing out?
  • Where can I find the dimensions for my PetSafe pet door?
  • Is it possible to cut the tunnel on my Staywell magnetic door?
  • I have an older model pet door and want to replace it with a different pet door.
  • How do I replace the flap?
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Trusted Support

Call Customer Care for live help:

1-866-738-4379

Mon. - Fri. 8 am - 8pm
Sat. 9 am - 5pm EST
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