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Wireless Pet Containment System™

PIF-300 view all SKUs

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FAQs

  • Can I make my boundary larger?
  • Can I use more than one receiver collar on the system?
  • How do I check the battery on the wireless receiver collar to make sure it's working?
  • How do I re-synchronize my wireless system?
  • If my pet leaves the boundary zone, how long will he or she be corrected?
  • Is there a smaller receiver collar or another compatible receiver that I can use?
  • Where do I place my wireless transmitter?
  • Will buildings or landscape features (trees, shrubs, etc.) affect the performance of the wireless system?
  • Will the wireless system work on my sloped yard?
  • I found a lost pet with one of your collars on, is there a way to locate the owner?
  • Can I attach a leash to the containment receiver collar?
  • Can I use the containment system on a cat?
  • Can I use the system on an aggressive dog?
  • Can the receiver collar be placed on my pet’s present collar?
  • How long can my pet wear the receiver collar?
  • How old should my pet be before I start training?
  • Is there a hand-held remote transmitter that will work with the system?
  • My pet reacts strongly to the static correction and has become fearful.
  • Where do I put my boundary flags?
  • Will static correction harm my pet?
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Installation & Setup

  • How do I lay out my system?
  • Where do I put my boundary flags?
  • Getting the proper fit on the receiver collar.
  • Adjusting the pet area to the desired size on a wireless system.
  • Setting Up a PetSafe Wireless Fence
  • Can I make my boundary larger?
  • How do I re-synchronize my wireless system?
  • Where do I place my wireless transmitter?
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Training

  • Getting the proper fit on the receiver collar.
  • How old should my pet be before I start training?
  • Training your pet to a containment system: Step 1: Flag Recognition
  • Training your pet to a containment system: Step 2: Distraction Phase
  • Training your pet to a containment system: Step 3: Unleashed Supervision & Monitoring
  • Where do I put my boundary flags?
  • Will static correction harm my pet?
  • If my pet leaves the boundary zone, how long will he or she be corrected?
  • My receiver collar is beeping but my pet is not responding to the static correction.
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Troubleshooting

  • My receiver collar activates in the middle of the yard.
  • My receiver collar is beeping but my pet is not responding to the static correction.
  • My receiver collar is beeping everywhere.
  • My receiver collar is not beeping or administering a static correction.
  • My receiver collar is not beeping or correcting when setting up the boundary zone.
  • The boundary zone seems to fluctuate.
  • The power light is not on.
  • The receiver collar is beeping inside the house.
  • I was setting up the pet area and after I turned down the boundary control dial, the receiver collar would no longer beep or correct.
  • My pet reacts strongly to the static correction and has become fearful.
  • How do I use the Test Light Tool to test my collar?
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Trusted Support

Call Customer Care for live help:

1-866-738-4379

Mon. - Fri. 8 am - 8pm
Sat. 9 am - 5pm EST
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