The packaging may have changed, but the litter trays have exactly the same litter crystals your cat knows and loves. We're always working to improve our products based on your feedback, so we may upgrade the litter formula in the future. Learn more about our continuous product development process.Close
You will receive a 5% discount off your current subscription rate. That’s just our way of welcoming you to the PetSafe family. Shipping will still be included at no charge, except for residents of Alaska and Hawaii. Tennessee residents will now be charged sales tax.Close
On your subscription billing statement, you will see charges from Radio Systems Corporation instead of PetSafe. Radio Systems Corporation is the parent company of the PetSafe brand and many other pet brands including Invisible Fence®, Premier®, Drinkwell®, and Innotek®. Learn more about PetSafe and Radio Systems Corporation.Close
Using the litter tray for more than 30 days per cat may result in urine leakage and tray breakage.Close
Litter trays are 22” x 14-1/2” x 2-1/2”. The usable litter bed area is 14” x 14”. ScoopFree Free litter trays do not include lids and can be nested, allowing them to be stored in a smaller space.Close
When the litter is saturated or the waste trap is full, simply place the cover on the used litter tray and throw it away. Replace the used litter tray with a new one.Close
ScoopFree litter trays won't last forever, but each tray can give you up to 30 days of freshness without scooping. Here are a few tips to make each tray last even longer.
We recommend replacing the litter tray every 20 - 30 days for one cat, every 10 - 15 days for 2 cats, or every 7 - 10 days for 3 cats. You may need to replace the litter tray more often if you have cats who eat a diet high in crude fiber, ash, and byproducts; cats over 10 years old; cats with health problems; and kittens under 6 months old.
|Number of Cats||Each Tray Lasts||Trays Per Month||3-Pack Subscription Frequency||6-Pack Subscription Frequency|
|1||20-30 days||1+||Ship every 2-3 months||Ship every 4-6 months|
|2||10-15 days||2+||Ship every 1-2 months||Ship every 2-4 months|
|3+||7-10 days||3+||Ship every month||Ship every 1-2 months|
You should change the tray when either of the following occurs:
The Premium Blue litter tray comes preloaded with Premium Blue Crystal Litter that stops odor 5 times better than clay and clumping litter. All Premium Blue litter trays come with a lid. When the tray is ready to be disposed, simply cover it and toss it in the trash.
The Free Crystals Litter Tray is made from recycled materials (paper with no bleach added) and comes pre-filled with premium crystal litter free of perfumes and dyes. Free trays do not come with a lid so the trays nest, making them easier to stack and store in small spaces.Close
You can purchase litter tray packs online or subscribe for our auto-ship service and get litter trays automatically delivered to your home. You'll also receive a 5% discount and free shipping with our auto-ship subscription program. You can also find litter trays at certain pet specialty stores. Call a PetSafe authorized retailer near you to ask about local availability.Close
All ScoopFree litter trays work with all ScoopFree litter boxes, including ScoopFree Slide. They do not work with the Simply Clean or Sweep One litter boxes.Close
Cats over the age of 10 years old tend to be prone to kidney issues which account for increased urine output and decreased litter tray lifespan.Close
Never add litter to your ScoopFree litter box or use another type of litter. The Premium Blue Crystal litter is formulated especially for ScoopFree. The amount is carefully pre-measured for optimal performance. Too little or too much litter may cause your ScoopFree to malfunction. You can add two handfuls of your old litter to the Premium Blue crystals in your ScoopFree litter box to help your cat adapt when you first use the box without risking malfunction.Close
You will experience minimal tracking with the ScoopFree litter box due to our unique litter formulation. However, we do offer a hood for the Original system (this is included with ScoopFree Ultra) and an anti-tracking carpet for all 3 litter boxes. The hood does not fit ScoopFree Slide due to the manual raking mechanism. Purchase these accessories for the ScoopFree litter box to ensure litter stays where it should.Close
Most cats adapt easily to ScoopFree and use it within 7 to 10 days. If your cat needs help adjusting, we recommend the following: