It can be very concerning to find a lost pet and most of us want to find the owner as quickly as possible. Unfortunately, at this time, there is not a way to match the collar with the owner. Please contact your local authorities to understand what services are available in your area to help locate the owner.Close
The Test Light Tool is used to tell if your collar is working properly. Hold the tool against the contact points and activate the collar. The tool will light up if the collar is activating. For a remote trainer, activate the correction using the transmitter. For a fence, move the collar near the boundary, holding the collar at your dog's neck height. For a bark collar, activate it by rubbing the contact points against a rough surface.Close
Once you have placed the receiver collar on your pet, it is time to find the Stimulation Level that is best for him. This is called the Recognition Level. A slight change in your pet’s behavior, such as looking around in curiosity, scratching at his collar, or flicking his ears, indicates the Recognition Level that is best for him. Follow these steps to find your pet’s Recognition Level.
Note: The range of the system will vary according to terrain, weather, and vegetation.Close
Probably not, but it depends on how well your dog listens to your commands without the collar on. He may need to wear the collar from time to time for reinforcement.Close
We'll walk you through using a remote trainer for basic obedience training and for preventing unwanted behavior. You and your dog will soon be communicating on a whole new level.
Your pet should be old enough to recognize basic obedience commands such as “sit” and “stay” (approximately 4 to 6 months).Close
This very rare incident occurs when the collar is worn longer than designed. We recommend it not be worn more than 12 hours per day. Please discontinue using the collar until the affected area has healed and consult a veterinarian if necessary. This situation is not limited to static correction collars; it can happen with any collar your pet wears for too long.Close