In addition to selling our products directly to pet owners, we also offer wholesale accounts so you can sell PetSafe products to your customers. You may be eligible for a wholesale account if you represent a vet clinic, training facility, rescue group, humane society, groomer, or independent pet supply retailer.
Most of our products are available for wholesale purchase, but some restrictions may apply. You can choose to receive products from one of our distributor partners or get products directly from us with a wholesale account.
To request a list of our certified distributor partners contact us at:
800-933-5595 (press 2 for Sales)
firstname.lastname@example.org (subject: Distributor Partner List)
Sell PetSafe products by working directly with the manufacturer. Our Inside Sales team will take your call, answer questions, and place your wholesale order today. Our team provides sales support and service to independent pet supply stores, veterinarians, trainers, behaviorists, rescues, humane societies, and more.
Already have a wholesale account? Log in and place your order.
Contact Inside Sales if you…
Phone: 800-933-5595 (press 2 for Sales)
Monday – Friday 8 AM – 6 PM ET
What do I need to know about creating a new direct account?
How do I place an order?
If you are a former Premier, Lucky Litter (ScoopFree and FroliCat), Drinkwell, or Piddle Place customer or your account number begins with 05 or 06, contact Inside Sales at 800-933-5595: (Account number example: 05-A123456 06-B123456)
If your account number begins with 00, contact Order Management. (Account number example: 00-A123456)
Order Management Contacts
Phone: 800-675-8360, option 1
I am a former Premier wholesale customer and I used to order on the premier.com website. Can I still order there?
The premier.com website is no longer available to place orders. We have an online ordering website called iStore. iStore is an online ordering site available to most direct, wholesale customers. It provides 24/7 access to past order history, invoices, order tracking, and more! To begin the registration process, contact Inside Sales. Contact Inside Sales at 800-933-5595 to register on iStore.
Who do I contact with questions about iStore?
Contact Inside Sales at 800-933-5595.
How do I send payment?
Send all payments to:
Radio Systems® Corporation
PO BOX 633051
Cincinnati, OH 45263-3051
Direct any payment questions to:Phone: 865-824-1680
How do I request a return?
Contact the RMA (Returns) department with the following information:
Email (preferred): email@example.com
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