Skip to main content
Live Chat

About Us

Marketing Contacts

PR and Media

Send Email

Research and Idea Submissions

Anita White

Send Email

Press Kit

Download Press Kit

Need Help?

Visit our Product Support Center
  • Step-by-Step Instructions
  • Tips and Troubleshooting
  • Product Manuals

Safe Pets, Happy Owners® — Since 1991

Tails Heard Round the World

As the largest manufacturer of electronic pet training products in the U.S., we’re devoted to the most innovative research and advanced designs. Our products help you and your pet have the best moments together, whether you need a little help with training or you just want to pamper your pet. We wake up every morning to the most amazing stories about how our pet products have made paws happier and safer from customers across 52 countries (and growing). Your kind words motivate us to work even harder for you.

Read a few stories from our happy customers.

Pick of the Litter

What sets our product development process apart? We hire an extraordinary collection of pet-loving people devoted to creating the pet-friendliest planet possible. Our consultants include the world’s top trainers, veterinarians, and behaviorists.

We follow internationally established ISO 9001 and ISO 22000 standards for product development, manufacturing, testing, and inspection, including certifying and testing that our products are lead-free. We conduct rigorous in-home use tests that put products through real world conditions. We gather feedback to ensure perfection and safety in every detail.

Meet the Parents

Our parent company, Radio Systems Corporation, owns many of the most recognizable pet brands in the world. This includes not just us at PetSafe® brand but also In-Ground Pet Containment from Invisible Fence® Brand, sporting dog training equipment from SportDOG® Brand, and other bestselling brands like Drinkwell® Pet Fountains, and Innotek® training products.

You’ll also find the pet-loving hearts at Radio Systems and its brands giving back to the community by sponsoring dog parks, rescue missions, adoption facilities, and dozens of other philanthropic ventures.

Learn about what it's like to work here.

Our Values — What Makes Us Jump for Joy

Based on the acronym T.H.E. W.I.L.L., our core values shine through in every product, every employee, and every day. We are champions of inspired creativity no matter how many ideas we have to try to find that one brilliant gem. We believe in honesty and that means putting long-term safety and happiness far ahead of short-term profit. Our environment always reflects complete openness, equality, and teamwork.

Here, everybody is extra supportive since we always seek win-win-win solutions to every problem or opportunity. We believe in continuous improvement, making sure to always listen, and building a culture here that lasts through generations. Want to see our core values in action? Check out our Inside PetSafe® webisode and we triple-dog-dare ya to not want to come work for us!

Our Values Give Us "THE WILL" to Keep Being Our Best

Try a lot of stuff and keep what works. Mistakes are recognized as a part of the learning and growing process. The only failure is failure to try.

Honesty – Our integrity is more important than short-term profit. We are open and honest with our fellow associates, our customers, our vendors and our stockholders.

Environment – We create an environment of openness, equality and teamwork.

Win-win-win solutions – We believe in finding win-win-win solutions to every problem or opportunity.

Improvement – Continuing improvement in our company, our products and ourselves is fundamental to our culture.

Listen – We listen to customers, associates and vendors to find ways to improve our products and processes.

Last – We’re built to last. Radio Systems will be built, through its culture and its practices, to last for many generations.