How long can my pet wear the receiver collar?

Never leave the receiver collar on your pet for more than 12 consecutive hours and remove the receiver collar from your pet when indoors for the comfort of your pet.

Millions of pets are comfortable while they wear stainless steel contacts. Here are some important steps for the health and comfort of your pet:

  • Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
  • When possible reposition the collar on the pet’s neck every few hours.
  • Check the fit to prevent excessive pressure.
  • Always follow the instructions in your product manual.
  • Never connect a lead/leash to the electronic collar; it will cause excessive pressure on the contact points within the collar.
  • Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
  • You may need to trim your pet's hair in the area of the contact points for your system to function properly. However, never shave the dog’s neck; this may lead to a rash or infection.
  • Some pets have sensitivity to the contact points in the collar, a condition similar to bed sores in humans. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions.

If a rash or sore is found on your pet:

  • Discontinue use of the collar until the skin has healed.
  • If the condition persists beyond 48 hours, see your veterinarian.