My dog is not responding to the remote trainer.

  • Verify collar is turned on
  • Check batteries or check battery charge of collar and battery in transmitter
  • Check the correction on the collar with test light
  • Reset collar if necessary
  • Make sure the contact probes or contact loops are making skin contact. This is where the static correction is delivered. If you have the Elite Pendant Remore Trainer, make sure the collar is only hooked through the loops once.
  • Increase the correction level
  • Purchase long contact points
  • Ensure proper collar fit.  Place the receiver on dog’s neck close to the ears.  Fit should be snug, allowing 1 finger to fit between the end of the contact point and the dog’s neck.
  • May need to trim dog’s fur where the contact points touch the neck.