When installing an in-ground fence system, lay out the boundary wire around your property. Use your proposed boundary and test the system before burying the wire. This will give you freedom to adjust your wire layout if you need to.
If you must cross underground utilities or buried cables with the boundary wire, do so at a 90-degree angle (perpendicularly). If you have a neighbor with a containment system, keep the boundary wires of your systems at least 5 feet apart. It may help to talk to your neighbor about the location of their boundary wire in their yard. If separating the wire by at least 5 feet from a neighboring containment systems wire does not reduce the inconsistent signal, contact our Customer Care Center.
Twist the Boundary Wire
Twisting the boundary wire cancels the signal and allows your pet to cross over that area without receiving a static correction. When twisting wire, you must be twisting wire that completes the radio signal circuit. This means, there is a wire leading from the transmitter and the wire goes around your yard and returns to the transmitter. You must be twisting portions of the leading and returning wires together in order to cancel the signal in that area. Plastic or metal piping will not cancel the signal. Twist the boundary wire 8 to 10 times per foot to cancel the signal.
Splice or Repair the Boundary Wire
If you need additional boundary wire to expand your wire loop, you will need to splice the wires together. Since wire breaks tend to occur at splices, it is helpful to note the locations of all splices for future reference. We also recommend that you create waterproof splices using gel-filled splicing caps. These are available for purchase online or by contacting our Customer Care Center. They are also included in current containment systems.
To create a splice or repair wire:
If your splice pulls loose, the entire system will fail. Make sure your splice is secure.
Connecting the Wires to the Fence Transmitter
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