PFD17-11854, PFD17-11855, PFD17-11856, PFD17-11867
The filter is not required for normal operation of the fountain, but it does significantly improve the overall cleanliness and taste of the water for your pets. The filter removes bad tastes and odors to improve the taste of the water and catches hair and small particles to keep the water cleaner.
Filters are still helpful even if you use filtered water in the fountain. The activated carbon continuously cleans water as it flows through the filter. The pre-filter protects the pump from dirt, fur, drool, and debris.Close
Never rinse the filter in soap. Washing your filter will allow the soap to seep into the pores and this cannot be removed, making the filter unusable and unsafe for your pet.Close
The activated carbon filter removes bad tastes and odors from the water and catches large particles and debris from re-circulating back into the water. The filters do not purify the water. Change them every 2-4 weeks, depending on how many pets use the fountain, to keep the fountain water fresh and clean.Close
These filters are similar to filters used in fish tanks. They are safe to use with your pet’s drinking water. The organic activated carbon used in the filters is made of coconut shells.Close
Yes. All of our plastic fountains and plastic parts are BPA-free, including cords, pumps, and filter housing.Close
A brief overview of the PetSafe Healthy Pet Station gravity automatic feeder and waterer. Healthy Pet Food and Water Stations are BPA-free and feature removable, dishwasher-safe stainless steel bowls and wide reservoir openings for easy cleaning. Your pet will appreciate fresh, free-flowing food and water when you're away!
This black stuff is loose activated carbon from the filter and is completely harmless for your pet to drink. The carbon filter is made of organic coconut shells. Rinse the filter in cold water before placing it in the fountain to prevent this. Some filters may shed more carbon than others due to differing consistency of carbonl in each batch of filters, so don’t be surprised if some filters leave behind more carbon dust than others.Close
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