Yes. There is no limit to the number of pets you can contain with the containment system. It’s as simple as purchasing an additional compatible receiver collar for each pet.
You can purchase additional receiver collars online or contact our Customer Care Center.
CloseOption 1: Purchase a Wire Break Locator that will locate the break in the boundary wire. Watch this video for instructions on using the Wire Break Locator.
Option 2: Follow the procedure below.
If you suspect you have a partial wire break, contact our Customer Care Center and we'll be happy to help.
CloseBefore you begin splicing wire, it will be helpful to you to note the locations of all splices for future reference. If you ever have a wire break, these most often happen at a splice, and it will be helpful to you to be able to find your splices easily if this ever happens.
It will also be helpful to make your splices waterproof. Gel-filled splices are included in your original containment system. Additional splice capsules and wire nuts are available for purchase online, by calling the Customer Care Center at 1-866-738-4379, and at most hardware stores.
To make a splice:
Note: If your splice pulls loose, the system will not function. Make sure your splice is secure.
This will vary depending on how often your dog tests the boundary. In most cases the battery will last 1 to 3 months and in some cases up to six months. It is important to check the batteries regularly.
CloseYou can, but it is not recommended due to the potential for damage to the wire. We do recommend that you bury the wire or place it in a protective casing like a water hose but the system will work with the exposed and wire above ground. The boundary wire is buried so that it is not accidentally tripped over, cut, or damaged. Use care when using a weed eater or when digging near the boundary wire to prevent damage. It can be attached to any fence including a metal fence as long as it is galvanized. When attaching the boundary wire to the fence, becareful not to sever the wire.
CloseTo create the layout that you need, a double loop layout format will be necessary.
First, run the wire around the perimeter. When you get to the end, make a U-turn with your wire and backtrack around the coverage area.
Be sure to keep the wire 3 - 5 feet apart where you want signal. When you want to cancel the signal, bring the wires together and twist them 10 times per foot.
CloseYou have a few options for working with a driveway as a part of your containment system.
Concrete Driveway
If your driveway is concrete, you can place the boundary wire in a convenient expansion joint or create a groove using a circular saw and masonry blade.
If you do not wish to cut your driveway and an expansion joint is not an option, you may want to consider using a double loop layout (See: What is the double loop layout and why do I need to do it?). You may also want to reconsider your layout and avoid the driveway as a part of your containment area.
Gravel or Dirt Driveway
If your drive is gravel or dirt, you can run the boundary wire through a PVC pipe or section of water hose to protect the boundary wire. Then bury the pipe or hose and wire.
This is dependent on the layout you have planned, soil conditions, the tools you are using, amount of wire buried, etc. The majority of the time involved in installing your system is in burying the wire. This is typically considered a weekend project; it can be completed in about a day. It's very helpful to have someone to help you plan, layout, and install the system.
CloseThere is a switch on the side of your transmitter, it may read "A,B,C" or "High, Low". The settings on the A, B, C switch help to adjust the resistance in your containment perimeter. Use this feature, along with the range dial to adjust the distance from the wire to the point where your pet's receiver collar will activate. Many factors will determine which setting is the best for you (the amount of wire in your layout, interference in your yard and home, your wire layout, etc.). Please try all 3 settings individually to determine which is the best option for your perimeter.
A double loop is a type of wire layout which gives you the option to establish a boundary when you do not want to contain your whole property. In the double loop layout, you run the wire from your transmitter and around the yard. Once the wire reaches the opposite side of the yard from the transmitter, the wire needs to make a U-turn and follow the same path at least 5 feet away from itself as it goes back into the transmitter.
CloseThe boundary wire you use must be copper and insulated, and can be between 14-20 gauge. The smaller the gauge number, the bigger the wire. You can determine the gauge and type of wire by the color of the insulation.
Red – 20 gauge, stranded
Green – 20 gauge, solid
Yellow – 20 gauge, solid
Blue – 20 gauge, solid
You can mix stranded and solid wire by splicing them together. You can also mix two different gauges as long as they are just one gauge apart. For example, you can splice together 18 and 20 gauge wire, but not 16 and 20 gauge. However, the containment area will only be as strong as the smallest gauge of wire, so the total boundary area may vary slightly.
When splicing wire, we recommend using the gel-filled splice capsules that come with the kits. To splice wires:
A partial wire break is when the wire is not completely broken into 2 pieces, but there is enough damage to cause problems in the system.
Partial wire breaks can be more difficult to locate and fix.
If you suspect you have a partial wire break, contact our Customer Care Center and we'll be happy to help.
CloseThe short loop test or system test is a simple test to determine if each component (fence transmitter, receiver collar, and boundary wire) is functioning properly. You'll need a piece of boundary wire at least 15 feet long. Write down the settings for your boundary control switch, boundary width control knob, and receiver collar before starting the test.
View the short loop test step-by-step video
Interpreting the Results
NOTE: Please note that some partial breaks do not cause the loop light to go out or the break alarm to activate, but can affect the signal. Be sure to check all splices, as many breaks in the wire occur in the area of the splices. When checking splices, look for any moisture or corrosion due to water getting to the wire.
CloseIt can be very concerning to find a lost pet, and most of us want to find the owner as quickly as possible. Unfortunately, at this time, there is not a way to match the collar with the owner. Contact your local animal control to understand what services are available in your area to help locate the owner.
CloseNo. This can result in pulling the contact points too tightly against your pets neck. Attach a leash to a separate, non-metallic collar positioned above the receiver collar.
CloseYes, the system can be used as long as the cat can comfortably wear the receiver collar. We also offer a special in-ground receiver collar just for cats (not compatible with wireless systems).
CloseWe do not recommend any of our products to be used on aggressive dogs. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.
CloseYes, the receiver can be place on any non-metallic strap. However, you must be able and willing to “punch” two holes in your pet's current collar so that the contact points can be properly inserted. Be advised; do not attach a leash to a collar that has a receiver on it. This can cause additional pressure on your pets neck through the contact points in the collar.
CloseThe proper fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pets skin on the underside of their neck.
If your collar is a QuickFit collar, it is designed so you can quickly attach and remove the Receiver Collar from your pet while maintaining the desired fit.
Replacing the Receiver on a New Collar Strap
Never leave the receiver collar on your pet for more than 12 consecutive hours and remove the receiver collar from your pet when indoors for the comfort of your pet.
Millions of pets are comfortable while they wear stainless steel contacts. Here are some important steps for the health and comfort of your pet:
If a rash or sore is found on your pet:
For best results, your pet should be 4 to 6 months old and know basic commands such as sit and stay.
CloseNo. You would need to purchase a separate remote training system. Please browse our site or contact our Customer Care Center for more information.
CloseThe Boundary Flags are visual reminders for your pet of where the Boundary Zone is located. The Receiver Collar will activate within 2 to 3 feet of the Boundary Flags. The flags should go just inside the boundary zone along the wire. To locate the wire:
Note: the higher the level of correction of the receiver collar, the brighter the light with flash. If you cannot see the light flash, increase the level of correction of the collar.
The static correction is safe and harmless. It is effective enough to get your pet’s attention. The correction produces less energy than that produced by a static shock from carpeting.
CloseNo. Electronic fencing is only effective on pets who wear the Receiver Collar. Other animals can still enter your yard.
CloseIf you already have a PetSafe in-ground fence, you can use the same collar with our pet proofing barriers. Purchase an extra barrier and place it in an area you don't want your pet to access. Choose from indoor and outdoor barriers.
Wireless fences aren't compatible with our pet proofing barriers.
These fence systems | work with these receiver collars | and these barriers | |
Wireless |
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Wireless Mapping | Wireless Mapping Fence (PIF00-13651) | Wireless Mapping Fence Add-A-Dog Receiver Collar (PIF00-13652) | |
In-Ground |
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Indoor Pet Barrier Transmitter (PIRF-100) |
UltraSmart® |
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YardMax® | YardMax® Rechargeable In-Ground Fence™ (PIG00-11115) | YardMax® Rechargeable In-Ground Fence™ Collar (PIG00-11116) |
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The Little Dog In-Ground Fence™ was designed just for little dogs to wear comfortably, and the In-Ground Cat Fence™, designed just for cats, comes with our lightest collar.
While we recommend your pet be at least 5 or 8 pounds to wear our wireless or in-ground collars, many smaller dogs and even cats can wear collars from other fences. That means you can add your new small dog to your existing system, or you can purchase a wireless fence and collars for each pet.
Our office dogs have personally tested these collars to make sure they will work for your pets.
Wireless Fence Collars
Bao, a tiny Yorkshire Terrier who weighs 4 pounds after a big meal, is wearing the Stay+Play Wireless Fence® Rechargeable Receiver Collar. The collar weighs about 3 ounces.
Oliver, a 4-pound Chihuahua, can easily fit the Wireless Fence Receiver Collar for our original Wireless Pet Containment System™. The collar weighs 2.5 ounces.
In-Ground Fence Collars
Oliver the 4-pound Chihuahua loves showing off his In-Ground UltraLight™ Receiver Collar, which weighs 2.64 ounces. This is the standard collar that comes with the Basic In-Ground Fence™ and In-Ground Fence™.
4-pound Yorkie Bao has no trouble wearing the YardMax® Rechargeable In-Ground Fence™ Receiver Collar either. This collar weighs only 1.5 ounces.
Which Collar Will Work with My System?
If you're purchasing an extra collar, check the Fence Collar Compatibility Chart to make sure the collar will work with your existing system.
CloseOnce your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. You may need to convince your pet to leave the Pet Area with treats and praise.
Before you take your pet across the Boundary Zone, remove the Receiver Collar. Make sure your pet is wearing his standard collar and attach a leash to the collar.
There are 3 ways to take your pet outside the Boundary Zone.
Use our Wire Calculator to figure out how much wire you need for your in-ground fence layout.
CloseView sample yard layouts to help you plan your pet's boundaries
When installing an in-ground fence system, lay out the boundary wire around your property. Use your proposed boundary and test the system before burying the wire. This will give you freedom to adjust your wire layout if you need to.
If you must cross underground utilities or buried cables with the boundary wire, do so at a 90-degree angle (perpendicularly). If you have a neighbor with a containment system, keep the boundary wires of your systems at least 5 feet apart. It may help to talk to your neighbor about the location of their boundary wire in their yard. If separating the wire by at least 5 feet from a neighboring containment systems wire does not reduce the inconsistent signal, contact our Customer Care Center.
Twist the Boundary Wire
Twisting the boundary wire cancels the signal and allows your pet to cross over that area without receiving a static correction. When twisting wire, you must be twisting wire that completes the radio signal circuit. This means, there is a wire leading from the transmitter and the wire goes around your yard and returns to the transmitter. You must be twisting portions of the leading and returning wires together in order to cancel the signal in that area. Plastic or metal piping will not cancel the signal. Twist the boundary wire 8 to 10 times per foot to cancel the signal.
Splice or Repair the Boundary Wire
If you need additional boundary wire to expand your wire loop, you will need to splice the wires together. Since wire breaks tend to occur at splices, it is helpful to note the locations of all splices for future reference. We also recommend that you create waterproof splices using gel-filled splicing caps. These are available for purchase online or by contacting our Customer Care Center. They are also included in current containment systems.
To create a splice or repair wire:
If your splice pulls loose, the entire system will fail. Make sure your splice is secure.
Connecting the Wires to the Fence Transmitter
Once you have run your boundary wire around your yard, creating the basic shape of your desired containment area, you should connect the boundary wire to the fence transmitter and confirm the system works properly prior to burying the wire. To do this:
The Boundary Flags are visual reminders for your pet of where the Boundary Zone is located. The Receiver Collar will activate within 2 to 3 feet of the Boundary Flags. The flags should go just inside the boundary zone along the wire. To locate the wire:
Note: the higher the level of correction of the receiver collar, the brighter the light with flash. If you cannot see the light flash, increase the level of correction of the collar.
Option 1: Purchase a Wire Break Locator that will locate the break in the boundary wire. Watch this video for instructions on using the Wire Break Locator.
Option 2: Follow the procedure below.
If you suspect you have a partial wire break, contact our Customer Care Center and we'll be happy to help.
CloseBefore you begin splicing wire, it will be helpful to you to note the locations of all splices for future reference. If you ever have a wire break, these most often happen at a splice, and it will be helpful to you to be able to find your splices easily if this ever happens.
It will also be helpful to make your splices waterproof. Gel-filled splices are included in your original containment system. Additional splice capsules and wire nuts are available for purchase online, by calling the Customer Care Center at 1-866-738-4379, and at most hardware stores.
To make a splice:
Note: If your splice pulls loose, the system will not function. Make sure your splice is secure.
You can, but it is not recommended due to the potential for damage to the wire. We do recommend that you bury the wire or place it in a protective casing like a water hose but the system will work with the exposed and wire above ground. The boundary wire is buried so that it is not accidentally tripped over, cut, or damaged. Use care when using a weed eater or when digging near the boundary wire to prevent damage. It can be attached to any fence including a metal fence as long as it is galvanized. When attaching the boundary wire to the fence, becareful not to sever the wire.
CloseTo create the layout that you need, a double loop layout format will be necessary.
First, run the wire around the perimeter. When you get to the end, make a U-turn with your wire and backtrack around the coverage area.
Be sure to keep the wire 3 - 5 feet apart where you want signal. When you want to cancel the signal, bring the wires together and twist them 10 times per foot.
CloseYou have a few options for working with a driveway as a part of your containment system.
Concrete Driveway
If your driveway is concrete, you can place the boundary wire in a convenient expansion joint or create a groove using a circular saw and masonry blade.
If you do not wish to cut your driveway and an expansion joint is not an option, you may want to consider using a double loop layout (See: What is the double loop layout and why do I need to do it?). You may also want to reconsider your layout and avoid the driveway as a part of your containment area.
Gravel or Dirt Driveway
If your drive is gravel or dirt, you can run the boundary wire through a PVC pipe or section of water hose to protect the boundary wire. Then bury the pipe or hose and wire.
This is dependent on the layout you have planned, soil conditions, the tools you are using, amount of wire buried, etc. The majority of the time involved in installing your system is in burying the wire. This is typically considered a weekend project; it can be completed in about a day. It's very helpful to have someone to help you plan, layout, and install the system.
CloseThere is a switch on the side of your transmitter, it may read "A,B,C" or "High, Low". The settings on the A, B, C switch help to adjust the resistance in your containment perimeter. Use this feature, along with the range dial to adjust the distance from the wire to the point where your pet's receiver collar will activate. Many factors will determine which setting is the best for you (the amount of wire in your layout, interference in your yard and home, your wire layout, etc.). Please try all 3 settings individually to determine which is the best option for your perimeter.
A double loop is a type of wire layout which gives you the option to establish a boundary when you do not want to contain your whole property. In the double loop layout, you run the wire from your transmitter and around the yard. Once the wire reaches the opposite side of the yard from the transmitter, the wire needs to make a U-turn and follow the same path at least 5 feet away from itself as it goes back into the transmitter.
CloseA partial wire break is when the wire is not completely broken into 2 pieces, but there is enough damage to cause problems in the system.
Partial wire breaks can be more difficult to locate and fix.
If you suspect you have a partial wire break, contact our Customer Care Center and we'll be happy to help.
CloseThe short loop test or system test is a simple test to determine if each component (fence transmitter, receiver collar, and boundary wire) is functioning properly. You'll need a piece of boundary wire at least 15 feet long. Write down the settings for your boundary control switch, boundary width control knob, and receiver collar before starting the test.
View the short loop test step-by-step video
Interpreting the Results
NOTE: Please note that some partial breaks do not cause the loop light to go out or the break alarm to activate, but can affect the signal. Be sure to check all splices, as many breaks in the wire occur in the area of the splices. When checking splices, look for any moisture or corrosion due to water getting to the wire.
CloseThe proper fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pets skin on the underside of their neck.
If your collar is a QuickFit collar, it is designed so you can quickly attach and remove the Receiver Collar from your pet while maintaining the desired fit.
Replacing the Receiver on a New Collar Strap
All pets are different, so it's important to be patient with yourself and your pet. Some pets may understand the training quickly, and others may take more time. Paying attention to your pet while you are going through the training and having patience will ensure you both enjoy years of freedom and safety.
Goal:
The goal of phase 1 training is to familiarize your pet with the boundary flags, boundary, tone, and correction. You will introduce your pet to the tone and the static correction and teach your pet where it happens.
Setup:
Familiarizing Your Pet With the Boundary Flags
Introducing Your Pet to the Static Correction
Training sessions should start at 10-15 minutes, gradually increasing to over an hour. Your pet is ready for this step only when he clearly avoids the entire boundary flag line, regardless of any distractions or temptations. During this step, do not leave your pet unattended.
Goal
To train your pet to stay within the pet area even with distractions outside of the pet area.
Setup
Steps
Goal
To give your pet free run of the pet area off the leash.
Steps
Yes, the receiver can be place on any non-metallic strap. However, you must be able and willing to “punch” two holes in your pet's current collar so that the contact points can be properly inserted. Be advised; do not attach a leash to a collar that has a receiver on it. This can cause additional pressure on your pets neck through the contact points in the collar.
CloseNever leave the receiver collar on your pet for more than 12 consecutive hours and remove the receiver collar from your pet when indoors for the comfort of your pet.
Millions of pets are comfortable while they wear stainless steel contacts. Here are some important steps for the health and comfort of your pet:
If a rash or sore is found on your pet:
For best results, your pet should be 4 to 6 months old and know basic commands such as sit and stay.
CloseThe Boundary Flags are visual reminders for your pet of where the Boundary Zone is located. The Receiver Collar will activate within 2 to 3 feet of the Boundary Flags. The flags should go just inside the boundary zone along the wire. To locate the wire:
Note: the higher the level of correction of the receiver collar, the brighter the light with flash. If you cannot see the light flash, increase the level of correction of the collar.
The static correction is safe and harmless. It is effective enough to get your pet’s attention. The correction produces less energy than that produced by a static shock from carpeting.
CloseYes. There is no limit to the number of pets you can contain with the containment system. It’s as simple as purchasing an additional compatible receiver collar for each pet.
You can purchase additional receiver collars online or contact our Customer Care Center.
CloseWe do not recommend any of our products to be used on aggressive dogs. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.
CloseThe proper fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pets skin on the underside of their neck.
If your collar is a QuickFit collar, it is designed so you can quickly attach and remove the Receiver Collar from your pet while maintaining the desired fit.
Replacing the Receiver on a New Collar Strap
Never leave the receiver collar on your pet for more than 12 consecutive hours and remove the receiver collar from your pet when indoors for the comfort of your pet.
Millions of pets are comfortable while they wear stainless steel contacts. Here are some important steps for the health and comfort of your pet:
If a rash or sore is found on your pet:
For best results, your pet should be 4 to 6 months old and know basic commands such as sit and stay.
CloseThis can happen if the static correction level is too high. It is best to start on the lowest level of correction and increase the levels gradually. To solve your immediate issue, lower the static correction level and reassure your pet and offer praise.
Make sure you are in control of the situation when your pet receives his/her first static corrections (have him/her on a leash attached to a separate, non-metallic collar) and lead him into the pet area and praise him/her. If your pet remains fearful, suspend training and start again the next day. Make sure to end all training sessions on a positive note with lots of praise and play.
CloseComplete the following procedure to diagnosis the issue:
If the test light flashes, your collar is working and you should try/check the following:
If the test light tool does not flash, there is an issue with the collar. Please call our Customer Care Center.
CloseOption 1: Purchase a Wire Break Locator that will locate the break in the boundary wire. Watch this video for instructions on using the Wire Break Locator.
Option 2: Follow the procedure below.
If you suspect you have a partial wire break, contact our Customer Care Center and we'll be happy to help.
CloseBefore you begin splicing wire, it will be helpful to you to note the locations of all splices for future reference. If you ever have a wire break, these most often happen at a splice, and it will be helpful to you to be able to find your splices easily if this ever happens.
It will also be helpful to make your splices waterproof. Gel-filled splices are included in your original containment system. Additional splice capsules and wire nuts are available for purchase online, by calling the Customer Care Center at 1-866-738-4379, and at most hardware stores.
To make a splice:
Note: If your splice pulls loose, the system will not function. Make sure your splice is secure.
This will vary depending on how often your dog tests the boundary. In most cases the battery will last 1 to 3 months and in some cases up to six months. It is important to check the batteries regularly.
CloseIf the boundary dial is turned up to 10, and it is still doing this, contact our Customer Care Center to replace the transmitter.
CloseA neighboring containment system may be causing an inconsistent signal in one or both of your systems. You will need to move the boundary wires of each system away from each other by at least 10 feet. You may need to work with your neighbor to resolve the issue.
CloseThis may mean there is a partial break in the boundary wire. Contact our Customer Care Center for instructions.
CloseThe fence transmitter and / or power adapter needs to be replaced. Please contact our Customer Care Center.
Close
Your transmitter may be malfunctioning. Unplug it and contact our Customer Care Center.
CloseA partial wire break is when the wire is not completely broken into 2 pieces, but there is enough damage to cause problems in the system.
Partial wire breaks can be more difficult to locate and fix.
If you suspect you have a partial wire break, contact our Customer Care Center and we'll be happy to help.
CloseThe short loop test or system test is a simple test to determine if each component (fence transmitter, receiver collar, and boundary wire) is functioning properly. You'll need a piece of boundary wire at least 15 feet long. Write down the settings for your boundary control switch, boundary width control knob, and receiver collar before starting the test.
View the short loop test step-by-step video
Interpreting the Results
NOTE: Please note that some partial breaks do not cause the loop light to go out or the break alarm to activate, but can affect the signal. Be sure to check all splices, as many breaks in the wire occur in the area of the splices. When checking splices, look for any moisture or corrosion due to water getting to the wire.
CloseThe Test Light Tool is used to tell if your collar is working properly. Hold the tool against the contact points and activate the collar. The tool will light up if the collar is activating. For a remote trainer, activate the correction using the transmitter. For a fence, move the collar near the boundary, holding the collar at your dog's neck height. For a bark collar, activate it by rubbing the contact points against a rough surface.
CloseTry plugging it into a different outlet. If the Transmitter still doesn’t light up, call Customer Care for additional troubleshooting.
Close
If the signal on your wire is too high or too low, check the settings on your Transmitter. Refer to the chart below and make sure the High/Low or A/B/C setting on your Transmitter is set correctly for your yard layout size.
For Transmitters with A/B/C:
For Transmitters with High/Low:
If signal issues continue, make sure there are no large metal objects or electronic items near the Transmitter or along the fence line, as this can affect the signal. You might need to move large metal objects farther away from the boundary wire or move your boundary wire to a different location.
CloseTry a system test to make sure your Transmitter and Receiver are working correctly:
Interpreting the Results:
If the battery is changed too quickly in a Receiver, the Receiver may not have had enough time to recognize that it has a new battery. Remove the new battery and either hold down the correction level button or let the collar sit for an hour without a battery.
CloseThe loop light goes off and the Transmitter starts beeping when a wire break is detected. Try a System Test to check to see if your wire is broken.
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