Traditional mode (B) only—press the up button to adjust the boundary width setting; this increases the distance from the boundary wire that the receiver collar activates. The recommended distance is 10 ft. from the boundary wire.
If using a double loop, make sure the boundary wires are separated by at least 5 ft.
Check and replace the transmitter batteries.
If the receiver collar still has to be held on top of the boundary wire, perform the System Test (page 23).
Check that the charger is properly seated into the receiver collar jack.
If the indicator light on the receiver collar still does not glow red when connected to charger, there is a problem with the charger. If the indicator light glows red when placed on the charger but goes out after disconnecting the receiver collar without performing the ReadyTest ® startup, there is a problem with the receiver collar. Call the Customer Care Center.
Make sure you are in control of the situation when your pet receives his first static corrections (have him on a leash attached to a separate, non-metallic collar) and lead him into the pet area and praise him. If your pet remains fearful, suspend training and start again the next day. Make sure to end all training sessions on a positive note with lots of praise and play.
Failing to follow the important safety information at the front of this Product Manual has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the pet’s neck. Be assured that electronic collars do not use enough energy to create electrical burns. The energy in an output pulse is only a few thousandths of a Joule; it is similar in nature to the static pulse that you may feel when getting out of your car. In some cases, pressure ulcers are described as chemical burns. The battery in your receiver collar is sealed; in addition, your collar’s housing is also sealed. This redundant sealing makes it virtually impossible, without misuse or abuse, for your receiver collar battery to leak onto your pet’s neck. Please review and follow the important safety information starting on page 2, as well as the collar instructions (page 19).