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Drinkwell® Platinum Fountain

PWW00-13703

Downloads

Installation & Setup

  • How to Clean Your Drinkwell Fountain Pump
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Training

  • How do I get my pets to drink from the fountain?
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Troubleshooting

  • Why isn’t my Aqua Garden Growing?
  • My fountain is overflowing.
  • The adaptor is warm to the touch.
  • The fountain feels slimy.
  • The fountain is leaking.
  • The fountain is too loud.
  • The fountain stopped working.
  • The motor is not working.
  • The water’s not flowing as much as it used to.
  • There’s black dirt in the bowl.
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FAQs

  • Can I rinse the filter with soap to use it again?
  • Do I need to use a filter with the fountain?
  • How do I clean the fountain?
  • How do I get my pets to drink from the fountain?
  • How do the filters work?
  • How often should I change the filter?
  • What are the filters made of?
  • What’s the difference between the regular charcoal filters and the premium filters?
  • Why do I need to change the filters?
  • Why isn’t my Aqua Garden Growing?
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Trusted Support

Call Customer Care for live help:

1-866-738-4379

Mon. - Fri. 8 am - 8pm
Sat. 9 am - 5pm EST
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