Extreme Weather Aluminum Pet Door™

FAQs

• How to Install the Extreme Weather Pet Door
  

  Step by step instructions on installing the PetSafe® Extreme Weather Pet Door.

  • 3:31Watch Now

  
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• How do I replace the flap for my Extreme Weather Door?

  

  The Extreme Weather Pet Doors have 3 flaps that attach to the frame using mounting screws and nuts. The screws are removed and the new flaps are screwed into the frame. You can replace any of the flaps.

  Door Size & SKU	Replacement Flap Size & SKU- Outer Plastic Flaps	Replacement Flap Size & SKU- Yellow Middle Flap
  Small (PPA00-10984)	Small (Freedom) Replacement Flap (PAC11-11037)	Small Extreme Weather Insulated Flap Kit (MPA00-12817)
  Medium (PPA00-10985)	Medium (Freedom) Replacement Flap (PAC11-11038)	Medium Extreme Weather Insulated Flap Kit (MPA00-12818)
  Large (PPA00-10986)	Large (Freedom) Replacement Flap (PAC11-11039)	Large Extreme Weather Insulated Flap Kit (MPA00-12819)

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• How do I measure my pet?

  

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• The flap for my door is too short.

  If your door has a fixing nut, loosen the fixing nut and adjust the flap to the desired size.

  Please call our Customer Care Center to verify the correct flap for your door.

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• What do the door dimension measurements mean?

  Your pet door has two major parts: the frame and the flap. The frame sits in the cutout and may overlap with your door, sitting on top of it. The frame has two parts, the inside part and the outside part, that fit together to hold the flap in place. The flap is the part that covers the cut-out hole in the door. This is the part your pet goes through to use the door.

  Please note that all measurements are approximate and prone to user error, so don’t worry if you measure your door and your measurements aren’t exactly the same as the dimensions given online or in your manual. Your door’s dimensions will also change over time; doors expand and contract, and flaps may shrink or warp.

  Outer Frame: The outer measurements of the door’s frame.

  Flap Opening: The measurement of the part of the door your pet goes through. This is not the measurement of the flap itself, but the space your pet has to go into. This is measured using the interior door frame.

  Flap Size: The overall measurements of the door flap.

  Cut-out Size: The hole you cut in your door to install the door. After installation, you can get this measurement again by taking the pet door out.

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• What is framing out?

  Framing out refers to using additional pieces of wood to install screws when installing the pet door into a wall or door panel. It's a useful technique when replacing an old pet door with a slightly smaller door.

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• Where can I find the dimensions for my PetSafe pet door?

  PetSafe Door Dimensions

  The Cut Out dimensions are furnished for your information. Always use the Pet Door cutting template included in the package before cutting an opening in your door or wall. Radio Systems Corporation shall not be liable for any personal injuries or property damage as a result of not using the proper Pet Door template when installing a Pet Door.

  FREEDOM ALUMINUM DOOR
  Size	Flap Opening	Outer Frame	Cut Out
  Small	5 1/4" x 8 1/8"	7 3/4" x 11 5/8"	5 7/8" x 9 3/4"
  Medium	8 1/4" x 12 1/4"	10 3/4" x 15 5/8"	8 7/8" x 13 3/4"
  Large	10 1/4" x 16 1/4"	12 3/4" x 19 5/8"	10 7/8" x 17 7/8"
  Extra Large	13 3/4" x 23 3/4"	16 1/4" x 27 1/8"	14 3/8" x 25 1/4"
  PLASTIC DOOR
  Size	Flap Opening	Outer Frame	Cut Out
  Small	5 1/8" x 8 1/4"	7 1/2" x 11"	6 3/8" x 10 1/8"
  Medium	8 1/8" x 12 1/4"	10 1/2" x 15"	9 1/4" x 14"
  Large	10 1/8" x 16 1/4"	12 1/2" x 19 3/4"	11 1/4" x 19"
  Extra Large	13 5/8" x 23 5/8"	16" x 27 1/4"	14 7/8" x 26 1/2"
  WALL ENTRY PET DOOR
  Size	Flap Opening	Outer Frame	Cut Out (Older Model)	Cut Out (New Model)
  Small	5 1/4" x 7 1/2"	9 1/4" x 13"	6 3/8" x 10 1/16"	6 3/4" x 10 5/8"
  Medium	8 1/4" x 11 1/4"	12 1/4" x 17 1/8"	9 9/16" x 14 5/16"	9 7/8" x 14 3/4"
  Large	10 3/8" x 15 3/8"	14 1/4" x 21 1/16"	11 7/16 x 18 1/8"	12 x 18 7/8"
  EXTREME WEATHER
  Size	Flap Opening	Outer Frame	Cut Out
  Small	5 1/8" x 8 1/4"	7 1/2" x 11"	6 3/8" x 10 1/8"
  Medium	8 1/8" x 12 1/4"	10 1/2" x 15"	9 3/8" x 14"
  Large	10 1/8" x 16 1/4"	12 1/2" x 19 7/8"	11 3/8" x 19"
  PASSPORT® DOOR
  Size	Flap Opening	Outer Frame	Cut Out
  Small	7 1/8" x 8 1/4"	11 3/4" x 15"	10 11/16" x 12 1/8"
  Medium	9 5/8" x 13 1/4"	14 1/4" x 20"	13 1/8" x 17 1/16"
  ELECTRONIC SMARTDOOR
  Size	Flap Opening	Outer Frame	Cut Out
  Small	5 1/2" x 7 7/8"	9" x 15 5/8"	8 3/8" x 14 3/4"
  Large	11" x 16"	16 1/8" x 23 5/8"	15 5/8" x 23 1/4"
  STAYWELL/CAT DOORS
  Model	Flap Opening	Outer Frame	Cut Out
  Big Cat (PPA00-11326, 280US)	7 1/8" x 7 15/16"	11 3/8" x 11 3/8"	9" x 9 1/4"
  Deluxe 4-Way Locking (PPA00-11325, 919US)	5 1/2" x 6 1/8"	7 1/2" x 8 1/8"	6 3/16" x 6 7/8"
  Magnetic Door (PPA00-11324, 400 Series)	6" x 5 1/8"	9 1/2" x 10"	6 1/2" x 6 3/4"
  2-Way Locking (CC10-050-11, CD10-050-11)	5 3/4" x 5 3/4"	7 1/2" x 7 7/8"	6 9/16" x 6 13/16"
  4-Way Locking Cat Flap (P1-4W-11, S1-4W-11)	5 3/4" x 5 3/4"	7 1/2" x 8"	6 1/2" x 7"
  PET SCREEN DOOR
  Flap Opening	Outer Frame
  8" x 9 1/4"	9 7/16" x 11 7/16"
  SLIDING GLASS PET DOOR
  Size	Flap Opening	Frame Width	Rise
  Small	5 1/4" x 8 3/16"	8 1/2"	1 3/4"
  Medium	8 1/4” x 13 3/16”	11 1/2"	1 3/4"
  Large	10 1/4” x 16 3/8”	13 1/2"	4 1/4"
  FREEDOM PATIO PANEL (FRAMES UP TO 81")
  Size	Flap Opening	Frame Width	Rise
  Small	5 1/4" x 8 3/16"	8 1/2"	1 3/4"
  Medium	8 1/4” x 13 3/16”	11 1/2"	1 3/4"
  Large	10 1/4” x 16 3/8”	13 1/2"	4 1/4"
  Large Tall	10 1/4” x 16 3/8”	13 1/2"	8 1/4"
  FREEDOM PATIO PANEL (FRAMES UP TO 96")
  Size	Flap Opening	Frame Width	Rise
  Medium	8 1/4" x 13 3/16"	11 1/2"	1 3/4"
  Large	10 1/4” x 16 3/8”	13 1/2"	4 1/4"
  Large Tall	10 1/4” x 16 3/8”	13 1/2"	8 1/4"
  DELUXE PATIO PANEL (FRAMES UP TO 81") (DISCONTINUED)
  Size	Flap Opening	Frame Width	Rise
  Small	5” x 7”	8 1/2"	2”
  Medium	8” x 11”	11 1/2"	2”
  Large	10” x 15”	13 1/2"	5”
  Large Tall	10” x 15”	13 1/2"	9”
  DELUXE PATIO PANEL (FRAMES UP TO 96") (DISCONTINUED)
  Size	Flap Opening	Frame Width	Rise
  Medium	8” x 11”	11 1/2"	2”
  Large	10” x 15”	13 1/2"	5”
  Large Tall	10” x 15”	13 1/2"	9”
  CLASSIC DOOR (DISCONTINUED)
  Size	Flap Opening	Outer Frame	Cut Out
  Small	5" x 7"	7 3/4" x 10 3/4"	5 13/16" x 9 1/2"
  Medium	8" x 11"	10 3/4" x 14 3/4"	8 11/16" x 13 1/2"
  Large	10" x 15"	12 3/4" x 18 3/4"	10 11/16" x 17 1/2"
  Extra Large	13 3/8" x 23"	16 1/4" x 27 1/4"	14 3/16" x 25 5/8"
  QUICK FIT DOOR (DISCONTINUED)
  Size	Flap Opening	Outer Frame	Cut Out
  Small	4 1/4" x 7"	6 3/4" x 9 3/4"	5 5/16" x 8 1/8"
  Medium	8" x 11"	12 1/8" x 17 1/2"	10 3/4" x 14 3/4"
  Large	10 1/2" x 15 1/2"	15 3/4" x 23 1/4"	13 3/4" x 19 3/8"
  ULTIMATE DOOR (DISCONTINUED)
  Size	Flap Opening	Outer Frame	Cut Out
  Small	4 1/4" x 7"	8 1/4" x 11"	7 7/16" x 10 1/4"
  Medium	8" x 11 1/2"	12 3/4" x 16 7/16"	11 15/16" x 15 5/8"
  Large	10 3/8" x 15 3/4"	15 1/2" x 21"	14 5/8" x 20"
  Extra Large	13" x 18"	18 3/4" x 27 1/4"	17 15/16" x 22 5/8"
  TUFFI DOOR (DISCONTINUED)
  Size	Flap Opening	Outer Frame	Cut Out
  Small	4 1/4" x 7"	8 1/4" x 11 9/16"	6 1/2" x 8 3/4"
  Medium	8" x 11 1/2"	13 1/4" x 17 1/4"	10 3/4" x 14"
  Large	10 3/8" x 15 3/4"	16 1/4" x 21 1/2"	13 3/4" x 18 1/4"

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• Where can I get a replacement flap for my door?

  Replacement flaps can be purchased through our Customer Care Center. To ensure we send you the proper flap we will need to ask some questions about your door. Please be near the door so that you can respond to these questions and call our Customer Care Center.

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• I have a discontinued or older model pet door and want to replace it with a different pet door.

  It can be difficult to find a pet door that will match your old one exactly. First, you'll need to measure the cutout hole in your door. Note that this is the cutout in the door, not the pet door frame. Next, pick a door that is closest in measurement. You can find the dimensions for our pet doors in this chart.

  You might need to cut the hole in your door a little bigger to accommodate a slightly larger new door. To replace it with a slightly smaller door instead, add additional pieces of wood to the inside of the hole.

  Contact our Customer Care Center for help with selecting and installing a new door.

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• Can I buy a clear/see-through replacement flap?

  We're sorry, but we don't offer translucent or see-through flaps.

  You can find the right flap for your door using our Door Flap Finder.

  If your pet has trouble going through the tinted flap, you may need to encourage your pet with these easy pet door training steps.

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Training

• How do I train my pet to use the pet door?

  Most pets will learn to use the door with a few short training sessions. However, some pets can take a little longer to become comfortable and more confident using the door. The most important rule is to be patient with your pet. Let your pet work out for himself that he can go through the pet door. With a little patience and training, you and your pet will soon enjoy the freedom your new pet door provides.

  Helpful Tip: Try treats or toys to encourage your pet to go through the pet door.

  1. Lift and hold or tape the flap open using string to help your pet become familiar with the pet door opening. MAKE SURE TAPED FLAP IS SECURE AND WILL NOT FALL DURING TRAINING.
  2. Try to encourage your pet to come through the pet door. DO NOT FORCE your pet through the door or they may become frightened.
  3. Give your pet motivation to use the door, such as to reach food. First, feed your pet close to the pet door on the inside. Once your pet is comfortable approaching the door, move food to the other side to try to get your pet to go through the door.
  4. After your pet has used the pet door a few times, hold the flaps open and try to get your pet to go through door while gently lowering flaps so the flap touches your pet’s back. This will help your pet become familiar with the flap.
  5. Encourage your pet to push through the flap on his own.

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Accessories

Insulated Flap Kit for Extreme Weather Pet Door™

$9.95

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Replacement Flaps

$17.95

$15.95

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Installation Adaptor for Extreme Weather Aluminum Pet Door™

$19.99

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